Refund Policy

 

RETURNS

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We have a 7-day for dry and 24 hrs for fresh and frozen return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll

also need the receipt or proof of purchase.

To start a return, you can contact us at mustang.grocery@gmail.com. Please note that returns will need to be done in the shop or on next time shopping.

 

You can always contact us for any return questions at mustang.grocery@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may

evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new

item.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically

refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to

process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at mustang.grocery@gmail.com.

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